We are incredibly disappointed seeking to learn about our advantage miles. Account figures BBB88568 and 18NH898. We were being scheduled to fly to India March 2012 and all flights to India ended up canceled. We need to know our miles standing and if any miles have been canceled we need them reinstated.
I enjoy you might be undergoing a merger and several staff may very well be below thrilled, but this Angle should not be evident towards your prospects who are just contacting to get some help.
To start with, massive many thanks and shout out towards your Cust Svc rep Laura. She is rather helpful and was capable to deal with my dilemma speedily. You'll want to truly feel incredibly lucky to get her as an worker.
Our Close friend had now missed her entire change at function and we had been incredibly upset. Her cellphone was jogging minimal as we experienced spent the whole afternoon to the cellphone with her plus the airlines examining in on our son. She was explained to to wait, so she did.
My spouse and I had flight reservations for nowadays (March fifteen, 2014) and following a regimen heart scan on Wednesday of this week, he was diagnosed with a serious coronary heart trouble. On Friday, March fourteen, 2014 he experienced to have a heart catherization and it was not possible for us to go on our vacation. I called American Airlines Client Service and was properly informed “difficult luck”.
I am standing at American airlines counter in McAllen, Tx expecting a hotel voucher 3 several hours just after landing from Flight 5783 that was redirected due to negative weather over Queretaro.
My American Pal purchased tickets on my behalf but I have obtained no details from you. I haven’t been given any “selection” from you — how am I suppose to choose up my ticket at Narita airport?
I assumed there to be a coverage for overweight people today. I was up in opposition to the window the entire vacation.I paid out for my seat but because it turned out I really didn’t have 1. Using the Old Piedmont still flying wondering American would do improved, disappointed throughout.
I'm really unhappy with all your buyer service!!! I think it was less expensive for you to do this to me than to run the flight that I was at first on, as the flight was not complete.
The website will not get the job done. Regardless of what tab I select on the internet site doesn’t get the job done. I wanted to check the position of my flight and possibly e book another 1 but practically nothing operates.
I am astonished at the lack of purchaser service at American Airlines. I had been a flight attendant for thirty several years and took excellent delight in the instruction I acquired from American. On a modern journey I watched a passenger and agent argue about which a single was ruder. There is absolutely no clear enforcement of grooming regulations any where in the organization.
When you are pleased with your online business, and even have a thoughts of seeking to work in a thrifty fashion. This displays that you are rather challenged in carrying out this to start with.
We have been on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/14/16 & The flight was unable to land in Roatan and diverted to Belize. I am acquainted enough with flying to be aware of the Captain created the right call as well as diversion was climate related. On landing in Belize we have been informed by the Captain there was a warning light on an engine that required to be dealt with, the part was out there in Belize. The result was a clear mechanical hold off. We deplaned official site and were instructed we'd get food items and consume. Right after more than an hour or so we experienced not been fed along with a bit afterwards we were given a sandwich and bottled drinking water after which instructed we could board.
I used to be scheduled for a flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport these days, boarding at 2:42 departing at 3:50. Me and 3 Other individuals , sitting down from the assigned gate, hardly ever read the boarding announcement. After we realized men and women were boarding went into the gate and have been turned away. It absolutely was three:04 PM when we were being explained to this. Mind you the gate just shut two minutes prior and we sat and viewed the airplane entrance of us for an additional 20 minutes. People had been nevertheless dropping off baggage and boarding the plane . When requested why we can’t board the airplane, we ended up chastised through the staff for not listening. The gate was crowded, and noisy. I can tell you we couldn't hear your employees.